MD Business Communications

All About Business

Tips on Getting the Ideal Paint Job

The moment you decide to paint the walls in your home is the time when you need to seek professional help in order to do so as well. This is not something you can easily engage in without expert opinion or advice. You have to do some reading on these matters so that you can proceed with it in the best possible way.

Choosing a paint color, for instance, is not as easy as it may seem. You can’t just make a decision on these matters by looking at the sample print because it would not be sufficient enough to give you an idea of how the outcome would turn out. Select colors which you may think of using and buy a sample sized can for each of them. You can get a better visual when you actually paint your wall with the actual colors.

Measurements have to be made to ensure proper estimation of the can of paints needed. You cannot just buy buckets of paint without knowing these things. A bucket typically covers an area of around four hundred square feet, but you have to be aware that two coatings of these are needed.

Don’t go for anything that is too cheap. Premium paint will give you the best possible results for every layer of paint that you apply so make sure to go for them at all times. You have to go for quality because these are the ones that last for many years and they truly seep into the surface of your wall.

People become so hyped at applying new paint that they forget to consider the cleanliness of the wall in the first place. You can just paint without cleaning the surface. Months’ worth of filth are on that particular surface you’re about to paint and keeping it as it is will make for a horrid outcome.

When it comes to brushes, you have to go for high quality at the same time. Bristles should be perfectly formed to create even and beautiful strokes which would be evident in the results.

You will surely get a stunning finish when you use high quality brushes. With these brushes, you won’t have to worry about synthetic fibers that sometimes get left behind in walls that were painted using rollers.

You have to paint the woodwork and do molding before moving to the walls. You can really mess things up when you aren’t careful with this particular step in your venture. The proper sequence has to be followed to ensure the best results.

Paint jobs are definitely fun so long as you do them the right way. A lot of homeowners neglect following these steps and because of that, end up with low quality paint jobs. This advice has to be followed at all times!

Solariums vs. Sunrooms

If you want to bring in more space and light to your home then you may want to think about adding either a solarium or a sunroom to your home.

However, a sunroom and a solarium will have their differences and they will also have some similarities as well, so it is important that you can keep that into account. By knowing a little bit about these, you are that much more informed. So before you spend your money, it is a good idea to know about these different kinds of rooms, so you can find something that will suit your needs.

The Sunroom

A sunroom will have walls and a floor made out of glass but the roof will be a normal ceiling. Also, you can have some screens put into the walls as well, if you wanted.

A sunroom will be typically placed on the back of the home overlooking a garden or even a swimming pool.

These types of additions are typically insulated to be used as seasonal or all-weather rooms throughout the year. Also they can be built easily and quickly, and there are pretty simple to maintain as well.

The Solarium

A solarium is basically the same thing as a sunroom but the roof will also be made out of glass as well. This is amazing because you can have a complete 360 view of everything around you. And this view adds a lot of value to your home as well.

The main problem with a solarium is that the roof can be hard to maintain because it is glass. And it is not very well insulated, which means that it can get pretty toasty in the summer or pretty chilly during the winter, so you will want to keep that into mind if you want a solarium built on your home.

So it is up to you what you because a sunroom is cheaper to build and it maintains the temperature much better, but a solarium offers an amazing view and it increases the value of your home by a lot.

So once you know the differences between a sunroom and a solarium, you will no doubt be able to make the right decision for yourself, just choose something that fits your lifestyle because they are both great options. So no matter what you choose to add your home, you will no doubt enjoy it because both of these are wonderful upgrades to your house.

Improving your Home

Generally, most people will think of landscaping, replacing roofs, fixing windows, and changing out the doors when you mention home improvement projects. But there is a lot more to home improvement than just simply changing or fixing things in your home. The main goal of home improvement projects is to make your home, yours.

Personalizing your home should be the main reason to do home improvement projects. This can be something very simple as simply redecorating your home. You can let your imagination run wild, just do whatever you want that will express your personality. Such as painting the walls, or getting some unique furniture.

You may want to change your bedspreads and sheets as well. If you painted your walls, then it would be a good idea to get something that will match.

And besides the small things like moving furniture or adding some paint to your walls, you may want to consider some big projects as well. There are some projects you can do such as installing some built in shelves. And there are plenty of creative ideas that you can use when you want to actually add some personal touches to the house.

And you may even impress other people by your work, which is a great way to get motivation to strive even farther than before. And when you start personalizing your home, you may inspire your family to do the same which is a pretty awesome feeling.

However, some people do not understand why you will want to decorate a house. Because some people will enjoy just living in an empty room, but there is just so much that goes into home improvement projects. These projects are more than just making a room look better, but it is a way to express your personality and who you are through your things and how you use them to decorate a space. This is similar to people who modify their cars just to be able to express themselves.

Also, when you have a nicely decorated room or home this can have a large effect on your mood and feelings as well. The atmosphere will completely change from the way you decorate your home, and this can make you feel a lot happier, which is pretty awesome. So if you are planning on decorating your house, it is time to go out and do it because if you keep on planning you will never get to the actual project.

Top Reasons Why You Need A Stained Concrete Patio In Your Outdoor Space

Whenever you need a concrete patio for your palatial American home, you need one that will add glamour to your home, not one that will reduce its overall curb appeal and value. If you want a patio that will always give you a reason to smile, then all you need is a stained concrete patio.

The normal grayish concrete is ever-boring and monotonous. This has prompted many concrete companies to change the look of concrete by decorating it using many methods, staining being one of the most popular.

Whether you decide to use water-based stains or acid-based chemical stains, you will achieve a sense of ‘color permanence’ which means that your stained concrete patio will maintain its color for a long time. Why should you consider installing a stained concrete patio in your outdoor space? This is a question asked by many homeowners. The following are the top reasons why.


A stained concrete patio is specially built to ensure that it offers its maximum functionality to you for as long as you live and that it will give your future generations an opportunity to enjoy the same serenity and beauty it offers to you today. With it, you do not have to worry about the harsh American weathers, they are all taken good care of. Color will never fade or flake off, and the foundation will never be shaken no matter what.


Your concrete patio should not be the same as that of your neighbor even if they were all built by the same contractor. Stained concrete offers you with a broad range of colors and patterns to choose from, thus you are able to achieve the design of your dreams. With it, you can achieve the unimaginable. You can mimic any type of building material such as wood patterns, natural stone, marble, flagstone, river stone, bricks, and much more. Why then should you go for any other material?

Curb appeal

This is what a stained concrete patio is meant to achieve for your American home. When you install one, you will eventually realize that it is all you needed to make your home a tourist destination. Beauty will never be a problem, you will own it. Many people will strive to be like you, they will admire the beauty brought by this type of patio. You will soon be the talk of the town, and your home might be regarded as a landmark that never was.

Value for investment

When installing a concrete patio, you will be investing your hard-earned money. A stained concrete patio will help you see its value by producing the results you have always desired at the end of the day. By installing one, you will also significantly increase the resale value of your property.

Ease of maintenance

Despite the fact that a stained concrete patio is not maintenance free, it is the easiest patio surface material to maintain. All you need is regular sweeping in order to eliminate dirt and debris. You will also be required to reseal it at least once annually. This is easy and pocket-friendly, right? It is a good reason why you should have one in your compound today.

Tree Services in Rockford IL

The need for a tree service might sound strange, but the importance and benefits are many. Tree service Rockford is provided by the best tree service organization.. Knowing the importance of keeping your landscape beautiful and luscious is the key to a healthy environment.

Rockford is prone to many natural disasters such as storms and summer droughts etc. You can save the tree from getting infected or from dying due to a forced factor. You can make your property prosper even in non-ideal situations.

While adding excellence to your environment, trees and a rich green garden turn into a matter of concern if left unattended for long.

Why Should You Trim Your Tree?

Trimming of tree limbs, so that the daylight achieves every one of the parts of the tree and hits each leaf, is the thing that tree specialist co-ops likewise go for.

Trimming of the tree gives daylight to the rest of the piece of your garden or into the house too, in a roundabout way or specifically influencing daylight entrance.

Improve Your Property Value As A Whole.

Keeping up your scene, particularly those with trees can build the estimation of your territory and property at the land front.

Dealing with a tree or trees is an essential variable with regards to the resilience of the tree as far as climate conditions, incidents or mishaps.

A tree benefit also makes the tree exceedingly impervious to ailments and bugs. This thus keeps your surroundings sound.

A tree gives out oxygen, consequently, feeds life. Keeping it sound and clean is more essential than you would have ever thought.

Contact Professionals.

You do not have to go through the tedious process of tree service in Rockford IL since there are professionals who take care of it.

All you need to do is, contact them and they’ll be there at your doorstep, helping you service the trees around your house.

Tree Service Rockford are one such organization, that consists of a skilled crew. They come to your service under the ‘Tree Service Rockford’ banner and help you set up a proper maintenance routine after providing an effective service, first hand. They provide you with major to minor information of how the tree is beneficial and what should be done to protect, utilize and have that tree stand firm outside your house no matter what.

Keep Your Tree Healthy.

A tree is an irreplaceable asset and takes few too many years to let it grow. If you have one, cherish its being. Keeping your tree healthy should also be of priority. You wouldn’t want a big log of diseases and pesticides outside your home.

Fort Worth, TX Concrete Contractors

Concrete is durable, simple to install, and requires little maintenance. Concrete floors do not rut, washboard, or shove. They aren’t as easily affected by seasonal factors as asphalt is, which is why we chose to specialize in concrete installation and repair. We also specialize in decorative stamped concrete so you can decorate the flooring of your home or office.

Concrete driveways follow the same pattern as most other concrete-based ground installations. The first thing to do is to dig out the area for the future driveway so it should be ready for filling is. This will be done by ensuring uniform soil and deciding on a type of concrete to use.

Once done, the concrete is ready to be poured. The driveway should be left alone for a few days so the concrete could completely settle. Any mark left on the concrete will be permanent if it is still present by the time it hardens. We can also install epoxy flooring to give a shine to your walkway or garage floor.

Highly Customizable, Durable and Beautiful

No one doubts the utility of concrete, but it’s definitely not the most photogenic building material available. Or is it? Concrete stamping offers a bold new alternative to the drab gray shades usually associated with the substance.

Decorative concrete looks like something other than normal concrete. You can get concrete made to resemble flagstones, stone tiles, and other materials. This gives homeowners a great way to personalize their homes, adding character and texture to the installations.

The best way to obtain decorative concrete is through the services of a reputable concrete company. A concrete contractor will be able to fashion the concrete to your specifications, giving you exactly the kind of concrete driveways, patios, and concrete floors that you want.

AAA Concreting is Fort Worth area’s premier concrete contractor that you can count on for all simple and complicated concrete projects around your residence or commercial space. With over ten years of experience in the industry, you can trust our expert touch on every concreting job!

We offer concrete contractor services, concrete leveling, concrete driveway installation, concrete patio installation, concrete flooring, concrete plumbing, concrete stair installation, concrete overlay installation, concrete finishing, concrete coloring, foundation waterproofing and much more. Always expect great customer care and affordable pricing. It is our goal to satisfy all of our client’s unique needs, while providing the high-quality results they demand.

Call AAA Concreting today for the concrete contractor service that will work tirelessly to exceed your expectations on every job. Let us show you what the professional difference can mean for your concrete project.

Concrete Installations and Repairs

Concrete driveways, patios, and concrete floors make for excellent additions to any home. With these, you can get together with your family and friends during the long summer nights, seated comfortably outdoors while you watch the sky and enjoy great conversation.

At one point, however, due to old age and regular use, concrete driveways get damaged or chipped. In these cases, a concrete contractor has to be hired to get the job done professionally and safely.

At AAA Concreting, our clients are assured that we only use the highest quality of products for your residential concrete services and commercial concrete services. Most people don’t know that the thickness and compaction of pavement which defines its long-lasting ability are just as important as the looks of the driveway.

At AAA Concreting, we are aware that concrete work requires specific skills and experience, and we are here for you when you need a concrete contractor in Fort Worth, TX, for projects large and small. We are fully licensed and insured for your peace of mind, and our goal is to complete every job in an efficient and safe manner.

We strive to stay current with local zoning laws and requirements so that your project goes off without hassle or delay. When you work with us, we pay attention to the details from the beginning of the job to the end. You’ll also get the benefit of our accurate estimates, professional and punctual crew, and commitment to competitive pricing.

Business Owners: Your Sour Attitude Is Killing Your Business!

Being that this is the first post on my blog I figured I would start with the one who started it all, the owner!

Businesses wouldn’t exist if they didn’t have an owner. A business needs someone who holds a vested interest in the success or failure of it otherwise it would run completely out of control. The owner is the one that has his/her neck out on the line everyday; legally, financially, and even their public image. Yes, not all business owners are present at the business everyday, but in some way, shape, or form they typically check in for updates on the business. Ok! Yes there are some owners that just don’t give a crap about their business but I’ll leave that rant for another post.

So let me ask, are you the owner from hell? Does your business dread having u around? You might be surprised the damage you’re doing to your business day after day.

Despite the fact that the business owner is the one who has the most to lose, he/she isn’t always the most beneficial person for the business. Have you seen that show “Bar Rescue” with John Taffer? It airs on Spike Sundays at 9pm and is a “reality” show about failing businesses that are at their breaking point and have, as the show says, agreed to “pull back the doors, bust open the books and make the call for help to Bar Rescue”! The whole reason I brought up this show is that more times than not you’ll see that the failure of the business and the on going problems of the business are caused by the owner. This doesn’t seem to really make the most sense since the one who’s neck is on the line seems to care the least. But as the show progresses you see John start to peel back the layers of emotions that really cover up the “true owner”; the owner the business really needs.

Back to where it started!

So, you started this business! Maybe it was for the Benjamin’s, maybe it was for freedom from corporate prison, or maybe you saw a need and wanted to show others in your community and beyond how much better your idea or business was than the other schmucks out there! The point is that you once cared deeply about your business and you were on fire for success. You worked 7 days a week, 18 hours a day, and never shut up about what new product or feature your business was coming up with. What happened? Where did that passion go and why is your motivation about as dried up as the Mojave desert? Whatever the reason is I challenge you to get out of your funk and start living your life once again. I could spend hours writing on the many reasons why business owners seem to hit a wall and go down a slippery slope of progressive failure, but honestly I think you just need to start with some self-reflecting. Here’s a few tips that will help you get a better understanding of you and why you’re in the situation you’re in.

  1. Write down the last time you remember being in a good mood and happy, for a solid month, to be at work. Now write down two possible reasons why you were in a good mood whether they were work related or not.
  2. Write down the last time you remember being frustrated, depressed, and annoyed that you had to go to work.
  3. Write down two reasons why you started your business.
  4. Write down why you are still at the same business.
  5. Lastly, write down the one thing you wish your business could provide for you.

Take a look at what you wrote and see if you can find a rhyme and reason to your misery. There’s always an answer out there to every problem, but it usually is just a matter of finding it. Write me or post a comment and tell others what you came up with. You might find that you aren’t as alone in your situation as you think.

Where did that passion go and why is your motivation about as dried up as the mojave desert? Whatever the reason is I challenge you to get out of your funk and start living your life once again.

Your Sour Attitude

Ok! So we know why you started your business and hopefully you have some idea as to why you now hate your business. Or at least hate doing what you’re doing at your business. Let’s talk for a minute about why you might just be the business owner from hell.

Let me say, I hate the flu. It’s been a good several years since I’ve come down with it, but I figure I’ve made it through a good amount of flu seasons unscathed because of precautions I’ve taken. I do have an immune system of steel, but like Superman and kryptonite, I have my weaknesses. 😉 Back to my point! When flu season comes around I make sure to keep a good eye on who is sick and stay clear of them. Being trapped in a petri dish of a room with sick people is just asking for trouble. I also make sure to wash my hands several times throughout the day. This really helps decrease the chances that I will be infected by any others. Lastly, I take some extra measures and keep up on the vitamins.

Why the story about my fears of catching the flu? Well, I think the effects the flu can have on the work place is very much the same that an attitude can have. A negative attitude is contagious! It will inevitably rub off on others around you and if they don’t take precautions themselves on staying emotionally and mentally healthy then they run the risk of becoming negative as well. You might be surprised on how much your attitude effects your staff. You are supposed to be their leader and they look to you for direction. Just like you would your own children, you need to set an example for them on how to treat each other, customers, and vendors. The whole dynamic of your business starts with you and how you handle your days. What do they think of you? Do they think all you care about is money and the bottom line? Maybe they feel used and only good for what they do for the business and not what the business does for them. When is the last time you’ve thanked your employees? Maybe write them a card telling them how much you appreciate them and what they do. Include a gift card as well just so you don’t seem stingy. This will help break through the walls they’ve built up trying to keep you and your insanity out.

How do you handle problems that arise at work? Do you get stressed out and start to yell? Do you take it out on your employees right then and there without first processing the situation? If yes, then you are only doing damage to your business. Learning to deal with stress is one of the most important things to master as a business owner. There is too much to loose to not be able to handle stressful situations CORRECTLY so you need to get a handle on this if you lack in this area.

The Road to Freedom

Just like a negative attitude can kill the mojo, a positive attitude WILL nurture growth, cause positive change, and create an all around healthy work environment. Which environment will breed growth and ultimately increase your bottom line? I’m putting my money on the positive, mojo enhancing, attitude.

Let me challenge you to do a few things that will help turn your work environment into a positive one:

  1. Learn to respond, not react! When something bad happens just take it in, think about it, and thoughtfully and caringly work towards a resolution. If you have a manager, get their advice for how to handle the situation.
  2. Be a leader! If you have a manager, teach them how to lead your staff. Delegate responsibilities so you’re not doing it all. Don’t let your business be a free-for-all. Control can be maintained with compassion and a positive attitude. A loud voice only goes so far.
  3. Have a shoulder to lean on. Well, at least someone you can vent to. Having a positive attitude every second of the day just isn’t realistic. Sometimes you will need to blow off some steam, but just make sure it’s to someone that isn’t involved in your business. If you are married, I would recommend to have a friend that you can also talk to. There are just some days that venting to your spouse will only create more problems rather than helping you be free of them.
  4. Lastly, treat your staff with respect and make sure they know you appreciate them. Even if they only come in a few hours a week. If they do a good job for your business then they deserve a thank you. An employee that feels appreciated is usually one that will bend over backwards for their boss. They will go to bat for you when you really need them and most importantly, when they move to their next venture they will always remember the positive impact you made on them.

Thanks for reading. I hope this post helps you get a start at living the life you should be living. Free from depression, stress, and anger. You worked hard to start this business, so why not put in some work to clean things up?

Follow my blog if you’re not already! I will be posting regularly and things will only start to get good as people start to interact with my posts. Good, bad, and the ugly I want your comments and I look forward to giving you my replies.


Building to sell: Don’t sell yourself short!

Are you hoping to retire someday? If you’re like most people you’re looking forward to the day you can hand over the keys, shave a few strokes off your golf game, and finally enjoy your favorite cocktail, beach side. Being that you are a business owner, you are supposed to be living the “American Dream”. Making your own hours, being your own boss, and getting privileged with early retirement. The sad thing is that for most small business owners this just isn’t the case. Small business owners are usually left working long hours, for little pay, with a lot of liability or even debt. And unfortunately, a business isn’t something you can just walk away from without consequence.

Being organized is a necessity! It doesn’t have to be complicated. Simplicity is key for scaling.

Enough with the negative talk! Let’s figure out how you’re going to gain that sense of freedom that being your own boss is supposed to give. The day will come when you will need/want to sell your business and having it completely under control is going to play a huge part into how much bang you will get for your buck. Stay with me for a few more paragraphs and I’ll help you turn your business from an energy sucking black hole to a profitable and fun adventure.

Operational Manual

Start doing everyone a favor and get your brain on paper! Too many business owners treat their place of business as a second home. They get too comfortable being there and they forget they are running a business, not organizing a sock drawer. You have a certain way of doing things and I’m sure there is some sort of method to your madness so you need to start writing down the steps you take to handle each situation. Each business is obviously different so there’s really not one way to write an operational manual. There can be a lot of variables, but just start with the easiest ones and the rest will come more naturally.  An operational manual will not only make it easier to train employees, but it will help to train the new business owner when the time comes to sell.

You can always reorganize the order of the steps at a later time so don’t feel like it has to be perfect right off the bat. Remember, DON’T be overwhelmed when you start this. It really is just one “long” document made up of many small ones so it’s more about consistency over time and not about endless hours of writing. For tasks that are better explained with pictures you might consider training videos or step by step screen shots. See the resources section for some helpful software that will help you achieve this.

What to include:

  • Opening and closing procedures
  • Your return policies
  • Important phone numbers
  • Sales:
    • Entering a new customer
    • Pricing out material
    • Writing up/taking a sale
    • Giving discounts
    • Shipping/Freight quotes
    • Processing returns
    • Placing orders with vendors
  • Warehouse:
    • Shipping orders
    • Receiving orders
    • Regularly stocked items

*Any other repetitious tasks that can be listed in a step by step or short paragraph layout. Remember, if you don’t train them on it you can’t be mad at them for not doing it.

Have A Reason for Your Choices

We all know you think you have a method to your madness, but chances are some of your methods are in need of serious help. Have you ever actually thought through why you handle situations the way you do? Not necessarily problems or stressful situations. I’m talking about what you just wrote down in your operational manual. Why do you charge freight the way you do? Is it really the easiest way to do it? Is it really the best way to do it? In this section I challenge you to really think about why you do what you do. I’ve learned that putting the extra thought into my ideas before I implement them gives me a far greater result than if I were to just wing it!

I own a tile store so it’s really easy to let things get cluttered in the showroom. We get hounded by sales reps every day trying to get us to carry their products and it honestly gets tiring saying, “No”! There must be this unspoken belief among salesmen that small businesses should just throw any and everything into their business if it’s at a good price. I know some good wholesome business relationships can get started this way, but most of them are just fly by night companies that really have no business deciding what goes into my showroom. Think with me for a second. How does a grocery store decide where to put product? Do you think they just wing it and decide to put the Cheerios on an end cap because they have no other place for it? Heck no! Brands pay a lot of money for prime floor and shelf space. Grocers spend millions of dollars on product placement analytics. They know exactly what areas in the store are going to sell the most and they organize their inventory as such. I’m sure you don’t have that kind of capital to spend on analytics, but we can use common sense, some basic organization skills, and a little research to figure out what product will sell best where.

Change the layout of your business every few months. If you own an online business you should be updating things a lot more often since you have more analytics at your fingertips.

Test, test, test! You won’t know how something will sell if you don’t try a new way of displaying it.

Look for patterns of extra attention or little to no sales. After changing things around, see how it effect your sales.

Pay attention to the questions your customers ask. If you hear the same question more than once in a day you might consider adding a sign or flyer that will answer those questions.

Lastly, DON’T get emotionally attached to your products and displays. Remember, we’re not organizing a sock drawer. If a product hasn’t sold in a long time and it is taking up valuable space in your business then GET RID OF IT!
Using Software to Your Advantage

Today we live in an age of technology where we are expected to have answers quickly and efficiently. Email was just the beginning of quick replies and text messages have only made it worse. There are pros and cons as to what technology has done to and for our society, but if implemented correctly it can enhance your customer experience ten fold.

We check out tile samples to our customers for free so we have to constantly follow up with them to get the samples back. We take on this burden because it curates a more personal experience for the customer and gives us an advantage over the “big box” stores. But because of this we have to make this process easy to manage. A simple to do list, Toodledo, has done the trick for us for a few years now. Each staff gets their own reminder to follow up with their customer and there’s a place to take notes on each interaction too. Being that the previous owner was using a pen and paper, this was definitely a step up for us. Another software we use that has become a Godsend is Smartsheet! We use this web based spreadsheet on steroids to manage our purchase orders. It has more features than I could write about and really has increased our efficiency. Both of these softwares are used to manage a large chunk of my business and the crazy thing is they cost me less than $50/month together! When I took over this business it was in a significant amount of debt so I had to figure out ways to improve efficiency without breaking the bank. We’ve now grown to the point where a CRM, customer relationship manager, is much needed so we’ll see what new features are in store for us over at VTiger CRM! Remember, the software you choose doesn’t have to be the shiniest of them all. If it meets the needs of your business then it will be a great first step.

Labels & Charts: Why I love em’!

I’ll tell you why I love labels and charts! It keeps things organized and makes life just so darn easy! 🙂 Labels and charts will empower your employees so they don’t have to ask you how to do everything. On the job training is great and necessary for a lot of tasks, but there are just some things that a simple chart or sign would fix in seconds and help reduce stress. We all know that one customer that comes in that can just suck the life out of you. They have a million questions that seem to be asked for no other reason than to hear themselves talk. To help keep you from getting angry and getting yourself a bad online review, I suggest making use of signs and charts so your days will become a lot brighter.

An idea that we’ve had great success with is our “showroom pricing guide”! We sticker each tile display with a certain color and the laminated pricing guide gives them a ballpark idea of the retail price of the tile. When we get slammed busy or have that one needy customer come in,  these guides are our saving grace. They allow people to browse freely and migrate to the area of the showroom that is within their price range or if they want us by their side they allow us to offer a quick reply when asking how much “everything”, I mean something is.

We also have a way of labeling samples that we bring in that has helped us track exactly where and when each sample comes from. This simple system helped save a $50,000 job. Seriously!

Another simple sign I put together that has saved us from having to read through the eye squinting credit card machine manual is a “how to” when running credit card payments. During a rush of customers this has taken what was ordinarily a big ordeal to something we can accomplish in a matter of seconds. Another smile saved!

In summary, I believe anyone can turn their business around with the right amount of focus and dedication. The above steps can really enhance the quality of service offered to the customers and the quality of life offered to yourself and your employees. Thanks for reading this one all the way through and don’t hesitate to write me. As always, best of luck and keep on keeping on!